Can I keep my WhatsApp number?
Yes — connect the WhatsApp Business you already use and Charlie works inside it. Your customers message the same number they always have.
What happens when I am available?
Nothing changes: you chat from your phone like always. Charlie steps in when you don't reply — after hours or when you're flat out — and briefs you on everything.
Does it sound like a bot?
No. Charlie knows your business — your services, prices and hours — and holds a natural conversation, in English or Spanish to match the customer.
How much does it cost?
The WhatsApp plan is $39 AUD a month, with a free trial before you pay. No voice calls — upgrade to Starter whenever you want Charlie answering your phone too.
Can Charlie answer phone calls too?
Yes — on the Starter plan Charlie answers your phone line 24/7 as well as WhatsApp. Upgrade any time.