Front desk on a call, patient in the chair, three more ringing — every unanswered ring is a new-patient booking lost to the practice down the road. Charlie answers instantly, books into your appointment book, confirms by SMS or WhatsApp, and handles the reschedules that eat your front desk’s morning.
Yes — checkups, cleans and long procedures each get the right length with the right practitioner, following your availability rules.
Returning callers are recognised by number and greeted accordingly — reschedules and follow-ups go faster.
Calls and details live in your own workspace with per-seat access control. Charlie only collects what a receptionist would.