Your hands are in foils or mid-treatment when the phone rings — and the client who can't get through books somewhere else. Charlie answers every call, books the right service with the right stylist, confirms by SMS or WhatsApp, and refills your book when someone cancels.
Yes — Charlie books by staff member, service duration and your roster rules, just like your front desk would.
Charlie handles multi-person bookings and events with capacity limits — bridal parties book in one call.
Charlie sounds natural and most callers don’t ask. It answers honestly if they do — and books either way.