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Charlie Assistant

Your AI agent that handles all your tasks.
Calls, messages, quotes, bookings, invoices, website, SEO, social media — done.
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Set up in 5 minutesLive
Try your AI receptionist now.

Press the mic and have a real conversation. Ask about pricing, book a slot, or just say hello.

Tap mic to talk to Charlie
Australian-ownedBuilt in BrisbaneLocal numbers in every stateAUD pricing
Set up in 5 minutesCharlie on social media
Or message her on social media.

WhatsApp, Facebook Messenger, Instagram and more — get served the way your customers would: replies in seconds, any hour.

Chat with Charlie on WhatsApp
Scan with your phone
Set up in 5 minutes
Booking system
And she books them in.
A morning with Charlie

While you were
sleeping…

01
Incoming call
02
Call answered
03
Lead qualified
04
Appointment booked
05
Quote sent
06
Customer approved quote
07
Job scheduled
08
Invoice sent
09
Payment reminder sent
10
Invoice paid
11
Cold lead reactivated
12
Happy customer
13
Repeat customer
14
Customer referral
Everything Charlie does

From the first customer call to the final invoice.

Customer communication
✓Answers and makes phone calls
✓Chats with customers on your website
✓Communicates by WhatsApp and email
Sales
✓Qualifies every lead automatically
✓Makes outbound sales and follow-up calls
✓Creates quotes and follows them up
Operations
✓Books appointments into your calendar
✓Builds your CRM automatically
✓Runs your ERP and business operations
Intelligence
✓Remembers your customers and business
✓Learns how your business works
✓Works 24/7
24/7 — even at 3am

Charlie never
stops working.

Example
11:30 PM
Followed up Maria's $5,400 quote.
1:17 AM
Booked an appointment for tomorrow.
3:42 AM
Sent a payment reminder.
6:05 AM
Qualified a new lead.
7:30 AM
Prepared your morning briefing.
Good morning.
Charlie handled 17 tasks while you slept.
Start free trial
From Free/month
Set up in 5 minutesNo installation. No IT. Charlie starts working today.Start now

Charlie Assistant is an AI office assistant for small businesses: it answers your phone 24/7, books appointments straight into your calendar, and follows up your customers by SMS, email and WhatsApp.

The best AI receptionist in Australia for small businesses.

Australian-ownedBuilt in BrisbaneLocal numbers in every stateAUD pricing
Answers and makes Phone Calls, messages and emails.
Qualifies leads and makes outbound calls.
Books appointments and sends reminders.
Adds a voice and chat widget to your website.
Connect your WhatsApp Business.
Built-in CRM that Charlie keeps up to date.
Creates quotes, invoices and follow-ups.
Built-in ERP that Charlie keeps up to date.
Works 24/7 and never forgets a customer.
Try Charlie LiveStart Now
24/7
Always available
<1s
Answers instantly
Always on
Works every single day
Set up in 5 minutesAustralian numbersKeep your number — forwarding takes 2 minutesNo installation. Charlie starts working today.Start now
Tap mic to talk to Charlie
Incoming call
Ringing…
Call answered
in 0.8s
Lead qualified
new enquiry
Appointment booked
Fri 10:00 AM
Quote sent
✓
Invoice paid
✓
Customer happy
✓
The whole team, in one hire

One Assistant. Every Skill.

Communication
01
AI Phone Calls
02
AI Website Voice & Chat
03
AI WhatsApp & Messaging
04
AI Email
Sales
05
AI Lead Qualification
06
AI Sales Assistant
07
AI Outbound Calls
08
AI Follow-ups
Business
09
AI CRM
10
AI ERP
11
AI Quotes & Invoicing
12
AI Calendar & Appointments
Intelligence
13
AI Business Memory
14
AI Business Knowledge
15
AI Reports & Insights
16
AI Automation
Charlie's Briefing

You wake up to
a business already run.

No dashboards to dig through. Charlie hands you a morning briefing of everything it handled overnight — and flags only what actually needs you.

✓ Handles the busywork automatically
✓ Protects revenue while you sleep
✓ Surfaces only what needs a human
Good morning
Charlie's Briefing
Example briefing
21
conversations handled
6
appointments booked
5
quote follow-ups
$8.4k
revenue protected
4
invoices chased
0
opportunities missed
A few things need your attention today
Approve the quote for a new project
Call back a high-value new client
Confirm this week's on-site schedule
Hire Charlie

One salary. Zero sick days.

Less than a part-time hire. Working every hour of every day.

Starter
Put Charlie to work in your business.
$149AUD /mo
Start free trial
✓ Full suite of AI
✓ Receives calls 24/7
✓ Makes outbound phone calls
✓ Conversation intelligence
✓ Lead, account, contact & opportunity management
✓ Captures and qualifies new leads
✓ Books appointments automatically
✓ AI automatically syncs emails, events & contacts
✓ SMS & email confirmations
✓ Dynamic email marketing & analytics
✓ Creates contacts and customer records
✓ Daily summary of calls and enquiries
Recommended
Growth
Your complete AI office employee.
$349AUD /mo
+Everything in Starter, plus:
✓ Charlie on your website (customers can instantly talk with Charlie or request a live phone call)
✓ Maps
✓ Sales quoting & forecasting
✓ Automated quote follow-ups
✓ Makes follow-up calls to customers and leads
✓ Invoice reminders and payment follow-ups
✓ Inventory management for any industry
✓ Customisation & automation
✓ Charlie's morning briefing
✓ Business insights & recommended actions
✓ Manages customer conversations across multiple channels
Scale
For growing teams and complex business operations.
Custom
+Everything in Growth, plus:
✓ Multiple business numbers and locations
✓ Multiple Charlie agents or departments
✓ Custom workflows and automations
✓ Custom integrations & API access
✓ Custom onboarding & data migration
✓ Team roles & permissions
✓ Priority support
✓ Higher call and automation capacity

Questions, answered.

Is Charlie a chatbot?+
No. Charlie answers real phone calls, takes actions in your tools, and completes tasks end to end — not just chat.
How long does setup take?+
You can be live within a day. Tell Charlie about your services and availability, and it configures its voice, responses and integrations for you.
Does Charlie work with my existing tools?+
Yes. Charlie syncs with your CRM, calendar and messaging so leads, jobs and notes update automatically — no double entry.
What happens to calls Charlie can't handle?+
Charlie qualifies and routes anything that needs a human, and flags it in your morning briefing so nothing slips through.
Can Charlie speak more than one language?+
Yes — Charlie handles conversations in English and Spanish, and adapts to your customers automatically.

Charlie doesn't replace
your team.

Charlie gives every business an assistant that never sleeps.

Try Charlie LiveStart NowMeet Charlie

About Charlie Assistant

Charlie Assistant is an AI office assistant and CRM application for small businesses.

The application helps businesses manage customer communications and administrative tasks. Charlie Assistant can answer and make phone calls, schedule appointments, manage customer records, send reminders and automate follow-up tasks.

Small businesses can use Charlie Assistant to manage their day-to-day operations from a single platform.

Features
  • Answer and make phone calls
  • Manage appointments
  • Organise customer information
  • Send reminders and follow-ups
  • Automate administrative tasks
  • Integrate with Google Calendar

How Charlie Assistant Uses Google User Data

Charlie Assistant integrates with Google services when authorised by the user.

Users may connect their Google account to allow Charlie Assistant to:

  • Access Google Calendar availability.
  • Create and update calendar appointments.
  • Prevent scheduling conflicts.
  • Synchronise bookings with their calendar.

These features use the Google Calendar scope (https://www.googleapis.com/auth/calendar), which is required to read availability and to create, update or cancel the calendar events that mirror bookings made through Charlie Assistant.

Charlie Assistant only accesses Google account data after receiving explicit permission from the user through Google’s OAuth consent screen. Users can disconnect their Google account and revoke access at any time. Privacy Policy

Charlie Assistant’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Charlie across Australia
AI Receptionist BrisbaneAI Receptionist SydneyAI Receptionist MelbourneAI Receptionist PerthAI Receptionist AdelaideAI Receptionist HobartAI Receptionist CanberraAI Receptionist DarwinBest AI receptionists in Australia 2026

Answering for businesses in Queensland · New South Wales · Victoria · Western Australia · South Australia · Tasmania · Australian Capital Territory · Northern Territory.