Recovering cold leads

Every business sits on a pile of old enquiries that never went anywhere. The "When a lead goes cold" skill puts that pile to work.

When a lead has been quiet for a long stretch (180 days by default), Charlie checks in — a short, friendly message asking if they still need a hand. It costs you nothing, and every so often it brings a customer back from the dead. Recovered replies land in your inbox as "Needs you".