Charlie now books group sessions, tours and classes

Until now, Charlie booked appointments the classic way: one customer, one slot. That covers a huge share of small business life — but not the yoga studio running a 6pm class of twelve, the walking tour with twenty places, or the workshop that needs a minimum of five to run.

Group sessions change that. A session is an appointment with capacity: it has a start time, a size, and a live count of places left. Charlie sells the remaining places on every channel — phone, web chat, WhatsApp — and never oversells, because availability is computed at booking time, not copied around.

What owners can do with it

Schedule a whole term of classes in one sentence ("Tuesdays and Thursdays at 6pm until December, twelve places"). Take a booking for four friends in one call, with the group held together. Show live "3 places left" pressure on the website booking widget. And when a session fills, Charlie keeps selling honestly — offering the next date instead of a false yes.

It works today for classes, tours, courses and events, alongside the classic one-on-one bookings — Charlie simply knows which of your services is which, because you taught it.

The details that make group booking honest

Capacity is computed at the moment of booking, never cached — so two customers grabbing the last two places on different channels cannot both be told yes to the same seat. Group holds keep a party together: four friends booking a tour occupy four places under one booking, cancel together, and get reminded together. Series scheduling materialises real dates ("Tuesdays until December" becomes actual sessions you can see and edit one by one), because a class that exists only as a rule cannot tell you who is coming on the 14th.

And when a session fills, honesty is a feature: Charlie says "Tuesday is full — Thursday has four places" rather than overselling and apologising later. Owners tell us the waitlist behaviour pays for itself the first time a cancellation refills itself at 8pm without anyone touching a phone.