Is Charlie a chatbot?+
No. Charlie answers real phone calls, takes actions in your tools, and completes tasks end to end — not just chat.
How long does setup take?+
Most businesses are live within a day. Tell Charlie about your services and availability, and it configures its voice, responses and integrations for you.
Does Charlie work with my existing tools?+
Yes. Charlie syncs with your CRM, calendar and messaging so leads, jobs and notes update automatically — no double entry.
What happens to calls Charlie can't handle?+
Charlie qualifies and routes anything that needs a human, and flags it in your morning briefing so nothing slips through.
Can Charlie speak more than one language?+
Yes — Charlie handles conversations in English and Spanish, and adapts to your customers automatically.